In this blog ,I will be discussing on the the effectiveness of Messaging Services in the Library of Curtin University of Technology, Australia
Instant messaging (IM) and chat are technologies that facilitate near real-time text based communication between two or more participants over a network. It is important to understand that what separates chat and instant messaging from technologies such as e-mail is the perceived synchronicity of the communication by the user – Chat happens in real-time before your eyes. For this reason, some people consider communication via instant messaging to be less intrusive than communication via phone. However, some systems allow the sending of messages to people not currently logged on (offline messages), thus removing much of the difference between Instant Messaging and e-mail.IM has additional features such as: the immediate receipt of acknowledgment or reply, group chatting, conference services (including voice and video), conversation logging and file transfer.
Is there any difference between Instant Messaging and email?
Yes. There exist several differences.IM allows effective and efficient communication, featuring immediate receipt of acknowledgment or reply. In certain cases Instant Messaging involves additional features, which make it even more popular, i.e. to see the other party, e.g. by using web-cams, or to talk directly for free over the Internet.
Short Message Service
SMS (Short Message Service), commonly referred to as “text messaging,” is a service for sending short messages of up to 160 characters (224 characters if using a 5-bit mode) to mobile devices, including cellular phones, smartphones and PDAs. SMS is similar to paging. However, SMS messages do not require the mobile phone to be active and within range and will be held for a number of days until the phone is active and within range. SMS messages are transmitted within the same cell or to anyone with roaming service capability
Messaging Services in CUT Library…
Curtin University of Technology Library permits users to send SMS and replies will be sent within an hour. I am just citing relevant information from the CUT library website.
SMS the Library: 0421 261 139.
We aim to respond to your SMS queries within an hour.
This service is available from 9.00am to 5.00pm, Monday to Friday.
Please note we can only receive text-based messages of up to 160 characters.
This messaging service is really usefule to library users as they can recieve answers to their queries within one hour .additionally then can use their wireless device to send queries from any location and this is very desirable as users can save time that would have needed for visiting the library.
